Investigation KPIs: Deployed

How does an investigation management system that is utilized by over 50 insurance carriers worldwide deploy self-service data analysis for its clients? With carriers located across the world and each processing thousands of claims every day, they required an analysis platform that would enable their clients to customize KPIs and reports to each of their needs. Understanding that data-driven analysis can enhance their clients’ ability to communicate with their customers, management teams, and employees, they sought a self-service and collaborative analysis platform designed for non-technical users.